Order Information

Payment Methods

We currently accept the following methods of payment:

Credit Card (Visa, Mastercard, American Express, Discover); Debit Card

Using Promotional Codes

We do not accept coupons from other retailers or coupons for products not carried on our website.

Price Adjustment Policy

Promotions are only valid during the time frame stated, such as a sale with a promo code. Promotions/sales are not valid on previous orders. We are not able to match any of our previous prices/orders.

Order Status

Where's your stuff?
Good question.
Our awesome Customer Service team is available via live chat or phone at 844-442-5985. Questions about our merchandise? Need help placing an order? Checking on the status of your order? Need return information? Our Customer Service team is here to answer all these questions and more. Please feel free to contact them via live chat, phone, or email with any questions or comments!

The best way is to place an order on the website. It’s simple, it’s easy and it’s always open! Online customer security is our highest priority. Our web store is specifically designed to be safe and secure so you can feel comfortable using your credit card on Sam’s Club Hub.

You can call us at 844-442-5985 to place an order Monday - Friday between the hours of 8am - 5pm CST. Be sure to have your credit card, billing, and shipping information ready and your list of items you would like to order, including size and color. We will make every attempt to make your ordering process as easy as possible and look forward to helping you place your order.

* Order cancellations/changes will no longer be possible after your order is submitted. Please make sure all your information is correct before submitting your order. 

Have a custom request?
You can always contact your Account Manager for an individualized approach. They can help you with custom orders and special programs.

Prices and availability of products and services are subject to change without notice.